Luckily, many important customer service skills can be learned and refined with practice. And also. Painless Service The range of channel preferences highlights the need… Read More »Customer Service: How do you contact Customer Service?
Information security systems typically provide message integrity alongside confidentiality, another area where a gateway can help with PCI-DSS compliance is in containing audit scope via… Read More »PCI DSS: What PCI DSS controls can be used to protect voip telephony systems?
As a manager you may have noticed that your employees need some coaching in customer service skills. As an example, you are probably spending more… Read More »Customer Service: How do you contact Customer Service?
Customer service is the provision of service to customers before, during and after the purchase of any product, assist customers in the efficient use of… Read More »Customer Service: How do you contact Customer Service?
That means it needs to use the second method, and arguably the more expensive one, to make the network ready for commercial services, analytical services… Read More »Quality Cost Delivery: Is the network ready and able to Deliver toll-Quality voice services?
Revenue Assurance: Should the board retain authority to resolve complaints involving telecommunications carriers?
Retention and loyalty processes deal with all functionalities related to the retention of acquired customers and the use of loyalty schemes in the potential acquisition… Read More »Revenue Assurance: Should the board retain authority to resolve complaints involving telecommunications carriers?
External providers help to protect, monitor, analyze, detect, and respond to unauthorized activity within organizational information systems and networks, secure service-to-service communication in a cluster… Read More »Network Management: How do you secure something that crosses multiple networks?
VoIP requires certain bandwidth, jitter requirements, and latency so that the user receives a high voice quality, its improved flexibility, capacity and scalability enable you… Read More »Quality of Service: How is the Quality of Service with VOIP?
To taking a customer order, filling that order, and issuing the customer invoice, combining the potential of process licensor expertise, advanced sensors, automation, modeling, and… Read More »customer profitability: What if the customer experiences any technical issues with Integrated VoIP?