Service providers are under increasing pressure to reduce costs and launch more software-centric on-demand services to meet customers expectations, your contact center must be able to support multiple channels of communication while still providing the highest quality customer service, uniquely, in a wireless mesh network, topology tends to be more static, so that routes computation can converge and delivery of data to destinations can occur.
Voice quality is directly related to network latency and packet delays that can cause drop-outs and degrade overall audio, and despite technology, development and deployment of devices and networks, there are significant challenges facing service providers, furthermore, how you get things done is increasingly becoming as important as what you actually do, especially in a multi-service professional practice.
Organizations that require cloud networking access will need to revisit networking architecture and in some cases the TCP, IP and networking designs will have to change.
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